FREQUENTLY ASKED QUESTIONS
If you have any queries or would like to book this in, please contact us.
Q. How do you ensure a customer is getting what they ask for?
Q. How do you ensure a customer is satisfied with the final product?
Q. Why should potential clients choose Cosmic Plumbing?
Q. Do hot water cylinders need servicing?
Q. Do you provide free quotes?
Q. My shower is temperamental and continuously fluctuating, what can be done to fix this?
A. This means the hot water heating system is not compatible with the shower mixer configuration. There are a variety of solutions to fix this, depending on the heating system. For example, upgrading the hot water heating system is a great option for long-term results or replacing the mixer with a more suitable configuration is also viable.
Q. What is the cost to install a NEW fixture?
A. Pre-piping, water and waste as well as the installation of a fixture, tapware, vanity, sink or toilet will cost approximately $1100 + GST.
Q. What is the cost to REPLACE a fixture?
A. Replacing a vanity, sink or toilet will cost approximately $750 + GST includes disconnection and disposal of the old fixture, re-piping for the new fixture, installation of the new fixture and tapware.
Q. How much does it cost to replace a mains pressure hot water cylinder?
Q. What kind of Warranty do you offer?
A. We offer a 7-year Workmanship Warranty on all projects and a 25-year limited warranty for certain water supply pipework systems. We also offer product warranties depending on brand and models.
Q. What payment method do you accept?
A. To keep up with current times we offer a variety of payment options. For example, you may use credit card to pay directly through our invoicing system, you may also choose to bank transfer or trade Bitcoin and Ether through blockchain wallets.